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Head of Global Trade Transformation & Change

Bank of America

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Charlotte, NC Full-time Posted November 3, 2026
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About the role

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The role is responsible for defining, leading and executing the multi-year transformation of the Global Trade business within Global Payments Solutions (GPS). It is accountable for the transformation strategy and execution framework, investment and funding strategy, target operating and service models, technology modernization and legacy migration, ecosystem partnerships, organizational change and client adoption. - The successful candidate will bring together global and regional stakeholders to deliver a more digital, data-led, automated and scalable Trade business while ensuring transformation investment translates into measurable improvements in growth, client experience, operating leverage and risk. - Transformation strategy and execution: Own and execute the multi-year Global Trade transformation strategy, aligning Product, Operations, Technology, Service, Sales and regional stakeholders around a common roadmap and measurable outcomes. - Transformation blueprint: Maintain and evolve the transformation execution blueprint and playbook, including governance, resourcing, delivery methodology, prioritization and flexible execution models appropriate to available funding and program complexity. - Investment and funding: Own the transformation business case and multi-year funding strategy, developing compelling investment proposals and representing Trade through relevant investment, planning and governance forums. -Target operating and service model: Lead implementation of the future-state operating model and digital-first service model, simplifying and standardizing processes while accelerating automation, data-led processing and straight-through processing. - Technology modernization: Provide business leadership for the global migration from legacy Trade platforms to the future-state technology architecture, including migration sequencing, business readiness, risk management and legacy platform retirement. - Digital, data and AI: Identify and champion opportunities to use digital capabilities, data, automation, AI and emerging technologies to improve client experience, reduce manual activity and increase scalability. Ecosystem partnerships: Develop strategic relationships with technology providers, FinTechs and other ecosystem participants, maintaining an external perspective on emerging capabilities and determining where partnership can accelerate the strategy. - Client migration and adoption: Lead the strategy for pilot clients, commercialization and broader adoption of new digital capabilities, partnering with Sales, Product, Operations, Service and Technology to support successful global rollout. - Change leadership: Drive organizational readiness and adoption across the transformation, ensuring changes to technology are accompanied by the required changes to processes, roles, skills, controls and ways of working. - Governance and benefits realization: Establish executive-level transparency across delivery, investment, risk and dependencies, with clear accountability for the realization of financial and non-financial transformation benefits. Required Skills: • Extensive transformation leadership experience within a large, complex financial institution, with demonstrated accountability for major multi-year business and technology transformation rather than solely project or program delivery. • Strong Trade Finance and working-capital domain expertise, with knowledge across areas such as Letters of Credit, Guarantees/Standbys, Supply Chain Finance, Open Account and Receivables Finance, including an understanding of the associated client, operational, risk and technology processes. • Proven ability to translate strategy into execution, including development of multi-year roadmaps, prioritization frameworks, delivery models, governance structures, resource strategies and measurable business outcomes. • Significant experience operating across Product, Operations and Technology, with the credibility to challenge and influence senior leaders in each discipline and resolve complex cross-functional dependencies. • Demonstrated technology-transformation experience, including modernization of complex platforms, integration of new technology into existing architecture, migration of clients and processes and retirement of legacy applications. • Strong target-operating-model expertise, with experience redesigning end-to-end processes, organizational responsibilities, service models and technology interactions rather than optimizing individual components in isolation. • Demonstrated experience driving digitization and automation, including the redesign of manual or paper-intensive processes toward digital, data-led and straight-through processing. • Strong financial and commercial acumen, with proven ability to construct and defend major transformation business cases incorporating investment requirements, revenue opportunities, operating efficiencies, risk reduction and other measurable benefits. • Experience securing and managing significant multi-year transformation investment, including working through annual planning, continuous funding processes and senior investment-governance committees. • Proven global leadership experience, successfully delivering initiatives across multiple regions, legal entities and organizational structures while balancing global standardization with legitimate regional and regulatory requirements. • Strong change-management capabilities, including stakeholder alignment, organizational readiness, communications, training, adoption, behavioral change and business transition. • Demonstrated senior stakeholder management, with the ability to influence executives and drive decisions across organizational boundaries where direct reporting authority may not exist. • Strong risk and control orientation, with experience delivering material transformation within a highly regulated environment and partnering effectively with Risk, Compliance, Legal and other control functions. • Excellent executive communication skills, with the ability to simplify complex issues, articulate strategic choices and communicate effectively with senior executives, governance committees, technology leaders and client-facing teams. • Proven leadership and talent-development capabilities, including building high-performing transformation teams and creating accountability across matrixed delivery organizations. Desired Skills: • Deep understanding…

Skills

Fortune 1000
Head of Global Trade Transformation & Change at Bank of America | DevCli